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Hotel · Sarajevo · Sarajevo Canton

Hotel Europe

A grand five-star address close to Baščaršija, with a spa, indoor pool and a breakfast that guests keep mentioning.

  • 5-minute walk to the old town
  • Indoor pool, sauna and spa treatments
  • 24-hour reception and express check-in
8.4 Great 1929 reviews Booking.com 8.4 · 1929 reviews

About

Hotel Europe

Hotel Europe pairs old-world grandeur with modern comforts in the heart of Sarajevo. It sits about a five-minute walk from the Museum of Crimes Against Humanity and Genocide 1992–1995, and the same distance from the Ottoman-era old town with its bazaar streets and coffee houses. The building's history is palpable, and guests repeatedly mention the warm welcome and the sense of place.

Rooms are generous, many with views over the old town or the garden. Expect king-size beds in most categories, air conditioning, and tea-and-coffee facilities. The real draw, though, is the breadth of facilities: an infinity indoor pool, a spa with sauna and steam room, massage treatments, a fitness centre, a restaurant and a bar. Breakfast is regularly singled out as one of the best in the city.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Breakfast that gets remembered — Guests repeatedly call out the morning spread as one of the best they've seen, with local specialities and plenty of variety.
  • Rooms with real space — Multiple reviews highlight the generous size of the rooms, from standard doubles up to the Presidential Suite, which also adds a coffee machine and a sofa bed.
  • An indoor pool and full spa — The infinity indoor pool, sauna, steam room, jacuzzi and massage menu are unusual for a city-centre hotel and get positive mentions.
  • Location steps from the old town — At the edge of Baščaršija, the hotel is around a five-minute stroll from the Museum of Crimes Against Humanity and Genocide 1992–1995 and close to the old town's cafes, restaurants and shopping.

Worth weighing

4 to weigh
  • Price in a tourist zone — The location is excellent but sits in a tourist area, and one reviewer noted that nearby cafes and restaurants charge accordingly.
  • Air conditioning can be 'so-so' — A returning guest described the AC as acceptable rather than excellent, which may matter in summer.
  • Check-in window ends at midnight — Reception is 24-hour, but the published check-in time runs from 14:00 to 23:59. Late-night arrivals after midnight may need to arrange ahead.
  • Pets are not allowed — If you're travelling with a dog or cat, this isn't the place — the policy is clear.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Superior Double Room

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Suite

  • 1 King-size bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Standard Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Standard Double or Twin Room

  • 1 King-size bed
  • Shower
  • Heating
  • Air conditioning

Standard Double Room

  • 1 Double bed
  • Shower
  • Heating
  • Air conditioning

Superior Single Room

  • 1 Single bed
  • Shower
  • Heating
  • Air conditioning

Presidential Suite

  • 1 King-size bed and 1 Sofa bed
  • Shower
  • Coffee machine
  • Heating
  • Bathtub

Superior Double or Twin Room

  • 2 Single beds
  • Shower
  • Heating
  • Bathtub
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Wellness and Leisure

  • Indoor swimming pool
  • Infinity pool
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Massage (back, head, full body, foot)
  • Fitness centre
  • Sun loungers
  • Live entertainment

Food and Drink

  • Restaurant
  • Bar/Lounge area
  • Snack bar
  • In-room breakfast
  • Special diet menus
  • Packed lunches
  • Welcome drink

Room Amenities

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Mini-bar
  • Tea and coffee facilities
  • Electric kettle
  • Sitting area
  • Terrace
  • Garden furniture
  • Bathtub
  • Free toiletries
  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Services and Practicalities

  • 24-hour reception
  • Express check-in/ -out
  • 24-hour security
  • Luggage storage
  • Locker room
  • Currency exchange
  • ATM/Cash machine
  • Safe deposit box
  • Laundry and dry cleaning
  • Valet parking
  • Electric vehicle charging station
  • Paid airport shuttle
  • Car hire
  • Tours/Ticket assistance

Accessibility and Family

  • Rooms/Facilities for disabled
  • Wheelchair access
  • Toilet for disabled
  • Bathroom for disabled
  • Cots
  • Children's buffet

Business and Events

  • Meeting/Banquet facilities
  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 1929 reviews

Guest-rated 8.4/10 from 1,929 reviews

Booking.com · 8.4 · 1929 reviews
Rooms and cleanliness5.0
Location8.0
Dining7.0
Price and service6.0
8.4Verified guest

“The staff's warm smiles and the charming decor immediately stood out. Our room was spacious and looked out over lively streets, perfect for people-watching, while the breakfast buffet featured good local specialities. The whole place felt rich with history.”

8.4Verified guest

“A modern twin/double room with garden views. Electronic key card, work desk and multi-channel TV in the room. Excellent service, including a superb breakfast and a lovely pool. Wi-Fi was free.”

8.4Verified guest

“Beautiful and spotless, with a lovely view over the old town and the historic wall. Rooms were large and the staff kind. Very pleasant service and a stunning location.”

8.4Verified guest

“Breakfast had a good variety and the staff were friendly and accommodating.”

8.4Verified guest

“The rooms were the highlight — big, clean and comfortable. The location was so close to the old town that cafes and restaurants were easy to find, though being a tourist area the prices were high.”

8.4Verified guest

“Large rooms with acceptable air conditioning, a balcony and comfortable beds. Thank you for a comfortable stay, I'll be back.”

04 — Location

Getting around Sarajevo

The property sits in Sarajevo.

Old town (Baščaršija): A five-minute walk brings you to Sarajevo's Ottoman heart — a warren of stone streets lined with copper workshops, cafes and restaurants. Stay late for the evening buzz.

Museum of Crimes Against Humanity and Genocide 1992–1995: Roughly a five-minute stroll from the hotel, this museum offers a sobering but essential look at the recent war. Give yourself at least a couple of hours.

Sarajevo's historic core: From the hotel you can walk to most landmarks, including the Cathedral and the Gazi Husrev-beg Mosque. The city's layered history — Ottoman, Austro-Hungarian and modern — is visible on every corner.

Vladislava Skarica 5, Sarajevo, Sarajevo Canton, 71000, Bosnia & Herzegovina

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 06:00-11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
196 rooms

06 — Questions

Frequently asked

What time is check-in and check-out at Hotel Europe?

Check-in runs from 14:00 to 23:59, and check-out is between 06:00 and 11:00. The reception is open 24 hours.

Is there parking at Hotel Europe?

Yes, the hotel offers parking, including valet parking and an electric vehicle charging station.

Does Hotel Europe have a pool and spa?

Yes. The hotel has an infinity indoor swimming pool, a sauna, a steam room, a jacuzzi and a full spa offering various massages. There is also a fitness centre.

Are pets allowed at Hotel Europe?

No, pets are not allowed at the hotel.

Is breakfast included at Hotel Europe?

Breakfast is not mentioned as included in the rate, but the hotel serves an in-room breakfast and has a restaurant. Guests frequently praise the breakfast selection.

Does Hotel Europe offer airport transfers?

Yes, an airport shuttle is available for a fee.

The bottom line

Hotel Europe delivers on the essentials — a superb location, spacious rooms and a breakfast that guests rave about — plus the rare bonus of a pool and spa in the old-town core. The trade-offs are modest: expect tourist-area prices and check-in that stops at midnight. For a five-star base from which to explore Sarajevo, it's hard to beat.

8.4The bottom line from Stay Atlas

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